Paolo Serra & Yvonne Kaveney

Wellington - Western & Northern Suburbs

Rental Manager NZ Paolo Serra Yvonne Kaveney 800 x 800 headshot

Mobile: 027 506 9352


RENTAL Manager Bio 

Yvonne and Paolo are the married duo running Pukeko Rental Managers in the greenbelt western and northern suburbs of Wellington city, from Karori through to Tawa. They deliver a tailored and client-focused service representing both owners and tenants. 

Having brought their first home together in Khandallah while living and working overseas, Paolo and Yvonne understand the challenges owners may face in renting out a home. Whether you are abroad or locally based, they are here to support your ownership through effective rental management of your property. Being proactive, attentive to detail and exemplary communicators are cornerstones of their business philosophy. 

Yvonne Paolo Headshot 620


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We provide property management services that are proactive, responsive and practical, giving you peace of mind that your investment is in good hands. When you list your property with us, you get personal attention and practical industry insight. Our flexible range of property management services includes:

      • Rent Collection
      • Monthly and Annual Accounting
      • Direct Deposit of Income to Owner(s) Bank Account(s) Twice per month
      • Detailed Monthly Owner Statements and Reports
      • Tenant Communications (we create a buffer between the tenant and yourself)
      • 24/7 Maintenance and Repair Coordination and Supervision
      • Property Inspections (3 monthly, Move-in/Move-out, etc.)
      • Property Showings
      • Tenant Screenings
      • Professional Marketing
      • Bill/Supplier Payments (Gardener, repairs, etc.)
      • Fixed Term Tenancy Management & Renewal
      • Eviction coordination
      • Representation at Mediation and Tenancy Tribunal
      • Tenancy Bond lodgements and management
      • Online Owner Portal (Financial Reporting, Invoices, Inspections, and more)
      • Report on legislation changes & compliance

You can learn more about the types of properties we manage on our SERVICES page, or give us a call to discuss the options or to book a free rental appraisal. 



While living overseas Yvonne and Paolo were tenants themselves and acknowledge the responsibilities and challenges that can go along with renting. They can assist you in finding your perfect place to live and provide guidance and support to ensure you have a long and happy tenancy. 

Paolo comes to property management from a business background in the construction industry. With thirty years of experience in directing projects, he is adept in coordinating the many elements involved to achieve successful project completion on time and on budget. Yvonne is a Masters-level Registered Nurse with a dominant focus in Nursing Education. Having run a Nursing Education Department she has strong education, office, and people management skills on top of the supportive and practical qualities inherent in being a nurse.

Why Choose Paolo Serra & Yvonne Kaveney? 

Regardless of whether you own or rent a property to live in, good management is a must. As a team, they bring a combination of great skill sets along with a love of houses and business to our provision of dedicated, bespoke rental property management services. Both Paolo and Yvonne assure you that when situations arise they will take care of the issue promptly, efficiently and professionally.

The couple aims for complete customer satisfaction from both owners and tenants and we continually strive to provide top quality services. They are passionate about being the best in the field with our mission to be the most successful rental property management company in Wellington’s Onslow – Western and Northern Wards.

We invite you to read their reviews and testimonials online or to request a chat with other local property owners who use their services.  

Rentals Available
Sorry - Nothing available! All the properties I manage are currently tenanted. Check back again soon.
Why Pukeko Rental Managers?
Smaller portfolios mean more personalised care. Therefore our vision is to be the best, not the biggest. We believe we achieve better results for landlords when we limit the number of properties in our portfolios. It means we maintain consistently high levels of service for all, and can proactively support you in ensuring your property remains a profitable investment for years to come.

We are so good at what we do - we make promises to you that others would be terrified to make. We make two serious promises to all of our clients.

Learn More About Our Promises

We Offer Confidence You Won’t Find Anywhere Else

Free Inspections

Home inspections are all part of ensuring your property is protected. We undertake as many as needed, and will never charge for extra

Reduced Risk

We’re so confident, we remove financial risk for you. We offer service guarantees and rent cover that you won’t find anywhere else.

Best, Not Biggest

You’re never just another one on the books. We manage a limited number of properties to ensure we offer the highest quality service.

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© Pukeko Rental Properties 2019