Rental Property Manager Bio -Alyce Humm & Jimmy Ho
Alyce and Jimmy are the husband and wife team that runs Pukeko Rental Managers in Manukau. Both Alyce and Jimmy are Manukau locals and speak Chinese and English fluently.
An experienced Auckland property manager and investor
Jimmy has been involved in the property sector for 7 years. As a buy-and-hold investor across Auckland, he has gained a wide range of experience with different types of properties and the tenants they attract, from apartments in the CBD, two bedroom units in Auckland, to houses in South Auckland. Jimmy also has significant experience in renovations and has recently completed a development project in Manukau. His property journey has been featured in the New Zealand Property Investor magazine.
Jimmy comes from a planning and engineering background and has worked on some of the largest infrastructure projects in Auckland, such as the City Rail Link and the Waterview tunnel. His attention to detail and systematic approach was crucial to delivering quality engineering designs. Jimmy’s foremost passion is property and he has volunteered as a local group convener with the Auckland Property Investors Association since 2011.
Excellent project management and planning
Alyce has 5 years’ experience in customer service, sales, and marketing. She has worked in larger businesses such as Toyota and General Motors, and also small family owned businesses. Alyce is very proud of her excellent project management and event planning skills. She likes to build rapport with key suppliers and contractors to ensure that projects and events are completed within budget.
Together, Alyce and Jimmy look to continue their track record of delivering excellence, and have a vision of building Pukeko Rental Managers into the best property managers in Manukau. You can follow Alyce and Jimmy on Twitter @pukekosouthakl
Jimmy is also a member of the Property Management Institution of New Zealand (PROMINZ). This institution helps provide a framework for Independent Property Managers. It enhances the professional standing of the manager and also provides greater protection for the public who use them as well.
Why Pukeko Rental Managers?
We use Fixed Term tenancies and do not charge Letting Fees to tenants to ensure there are no vacancies between tenancies.
If there is a problem - we do not just walk away!
We are so good at what we do - we make promises to you that others would be terrified to make. We make two serious promises to all of our clients. Read about the Pukeko promises here.
I met Alyce and Jimmy in the home show in 2016 and discussed how they can assist with my rentals. I had some issues with my previous managers and how they looked after the properties and it went on getting worse and worse. I finally pulled the plug gave notice to the tenants and changed the property managers, the transition came with its own challenges and that’s where Jimmy and Alyce stepped up big time and assisted me right through with all evacuation, repairs, insurances etc, they didn’t settle until we found the right tenants. They are very good with communication, all my calls were returned and all queries were answered.
I was about to quit the property market after having problems with the tenants but was lucky to partner with Jimmy and Alyce who completely supported me. I genuinely am thankful for their support in my journey especially in the last 6 months.
Furthermore, we added 2 more rentals to the portfolio and they again did a fantastic job there.
If you are looking for genuine, passionate, humble property managers to look after your assets then please be in touch with them. We are really happy with their services and will recommend them to anyone.
Jimmy and Alyce are fantastic. They have done such an awesome job with taking care of our properties and our tenants. Long story short, we don't know how we ever managed without them. They have come in and put things in order. Especially with reviewing rents and looking after the repairs and maintenance of the properties. Things get quite busy for us so it is such a relief to know that Jimmy and Alyce have everything under control with the properties. They always keep us in the loop with what is happening with regular updates. We are just so glad to have come across them and would highly recommend them to anyone with rental properties!
Rene F S
Perfect Partner. We have worked with several agents before with limited success. Jimmy and Alyce are doing an excellent job from finding the perfect tenants to looking into all the fine details. Alyce and Jimmy are available any time of the day. They look after the property as their own. Their communication is excellent you could call or chat with then any time on emails, whatsapp, wechat, facetime. They are simply the best at what they do. If you are looking for a property manager look no further.
From the outset we have found Alyce and Jimmy to be very thorough, going the extra mile to ensure we got the highest quality tenants. Their background checks and regular inspections go beyond the industry standards, and their accounts system runs flawlessly. We recommend them highly.
I met Jimmy soon after I started investing in 2010 and started following his posts on the popular investing forum Property talk. I knew from the thoughtful, no-nonsense advice that came from hard won experience that he would be the manager for me once I decided to hand my 10 tenancy portfolio over to a manager.
After I met Alyce, that sealed the deal. Alyce is the most attentive, detailed oriented person I have met in my long career.
I have recently purchased a yacht in the Caribbean and plan to sail it back to NZ over the course of a couple of years. I could not reach the level of confidence to focus on my new adventure without having such a strong team back home (Pukeko) giving me the piece of mind that my properties are in the best hands.
Lastly Pukeko's services go far and beyond "normal". Alyce and Jimmy are presently managing a full internal renovation of one of my properties and I have full faith that they will ensure a high standard is accomplished.
I am extremely happy to have Jimmy and Alyce looking after my properties and I find their service second to none.
As a landlord it is amazing having someone of this caliber who are landlords themselves and know what is required in looking after your precious investments.
The communication, organisation and market knowledge shown in the property inspections, maintenance and rental reviews is crucial in me being able to direct my energies elsewhere in my busy life.
I recommend Jimmy and Alyce to anyone requiring trouble free, expert and professional property management.
Jimmy and Alyce have been such an awesome asset to me, helped incredibly with some bad tenants and bond dispute moving on to getting a great family in my house making it all so easy at my end friendly and helpful, couldn't recommend more.
Jacob Jaggs Ryburn
Key Contact Info:
Name: Alyce Humm & Jimmy Ho
Address: Papatoetoe, Auckland
Phone: 027 626 8528